General Questions

tk1991 FAQ — Deposits, Withdrawals & Betting Q&A

From cricket betting to bKash deposits, account login, the withdrawal process, and slot games — this page has detailed answers to the most frequently asked questions about tk1991. Whether you are just getting started or running into an issue, find a quick solution here.

For Ages 21+

BPL & International Matches


How to bet on BPL, T20 World Cup, and international cricket, what happens if a match is cancelled, and how to read decimal odds — these are the most common questions in the tk1991 cricket betting section.

Log in to tk1991 and go to the Sports section, then select Cricket. During the BPL series, a list of live matches will be shown — click on your preferred match to see multiple markets including match winner, toss, total runs, and over/under. Click on any market, enter your amount in the bet slip, and confirm. You can place bets after making a minimum deposit of ৳500.

Yes, if a match is declared No Result or Abandoned under international cricket rules, tk1991 generally voids all bets on that match and returns the full stake. However, if the result is determined by the DLS method, the bets remain active. For specific rules, please refer to the Terms & Conditions page.

Decimal odds of 2.25 mean a total return of ৳2.25 for every ৳1 staked. For example, if you bet ৳1,000 on Team A and win, you receive ৳2,250 (৳1,250 profit + ৳1,000 stake). If you lose, you lose ৳1,000. This is equivalent to fractional odds of 5/4 and American odds of +125.

At tk1991, the most popular cricket betting markets are match winner, toss winner, top run scorer, over/under total runs, first innings score, man of the match and live run rate. For T20 matches, powerplay score and last 5 overs markets are also available. Special markets are added during the BPL season.

When you combine three selections, the odds are multiplied. For example: 1.40 × 1.70 × 1.80 = 4.28 (approximately). On a ৳100 bet the total return would be ৳428 — but if even one bet loses, the entire ৳100 is lost. Multi bets offer higher returns but also higher risk, so think carefully before deciding.

Deposit Questions


Find answers here about how to deposit via bKash, Nagad, Rocket, or bank transfer, and what to do if your deposit does not go through.

Log in to your account and go to the Cashier or Deposit option, then select bKash. Make the payment to tk1991's designated bKash number. Enter the payment reference number and amount in the form and confirm. The minimum deposit amount is ৳500. Your balance is usually credited within a few minutes.

tk1991 does not charge any processing fee on deposits. However, your mobile banking service (such as bKash or Nagad) may apply its own transaction charge according to its own policy. Check the charges in your mobile banking app before making a payment.

First, wait 5–10 minutes. If it still has not arrived, contact tk1991's 24/7 live chat support with your transaction ID and amount. Attaching a screenshot will help resolve the issue faster. Bank transfers may take a little longer.

At tk1991 you can currently deposit via bKash, Nagad, Rocket and bank transfer. For bank transfers, major banks including Dutch-Bangla Bank, BRAC Bank and Sonali Bank are accepted. A minimum deposit of ৳500 applies for all methods.

The process for depositing with Nagad is broadly the same as with bKash. Select Nagad in the Cashier, make the payment to the displayed number and enter the payment reference number in the form to confirm. The process is even smoother if your tk1991 account and Nagad account are registered under the same phone number.

Account & Login


Opening a new account, password requirements, and logging in from a new device — these are the most common questions on the tk1991 login page.

Usernames are generally 6–16 characters long and may only contain English letters and numbers. Passwords should be at least 8 characters and security is improved by including one uppercase letter, one number and one special character. It is best to avoid using your date of birth or common words as a password.

When logging in from a new device, tk1991 may ask you to verify via OTP for security. Confirm your identity using the OTP sent to your registered mobile number. Once verified, there is generally no further barrier. You can use the "Remember me" option for convenience in the future.

To become a member of tk1991, you must be at least 21 years old. Enter your correct date of birth during registration. A national ID card or passport may be requested at the time of identity verification. Gambling by minors is prohibited by law, and the responsible gaming policy is strictly followed.

Click the "Forgot your password?" link on the login page. Enter your registered email or mobile number and a reset link or OTP will be sent to you. Use it to set a new password. If you have any trouble, contact 24/7 live chat support for prompt assistance.

How to Withdraw Money


How long withdrawals take, whether you can withdraw at night, and when bonus funds can be withdrawn — these are the most common questions from tk1991 users.

To withdraw winnings from a welcome bonus, you must complete the wagering requirement. For example: if you deposit ৳1,000 and receive a ৳2,000 bonus, your total balance is ৳3,000 and the wagering requirement is ৳2,000 × 15 = ৳30,000. Once you have placed ৳30,000 in bets, you can withdraw the winnings. You can check your wagering status in your account dashboard.

Yes. tk1991's withdrawal process is active 7 days a week, 24 hours a day. Requests are accepted at night and on public holidays as well. Money typically reaches your bKash or Nagad account within 10 to 45 minutes.

Yes. For security reasons, tk1991 only processes withdrawals to a mobile wallet or bank account registered in your own name. Withdrawals to an account in someone else's name are not possible. The name given at registration must match the name on your payment account.

Processing usually takes 10–45 minutes. During peak times or if account verification is pending, there may be a slight delay. If it remains pending for more than 45 minutes, contact live chat support with your transaction ID. The minimum withdrawal amount is ৳500.

Withdrawals from tk1991 to bKash are usually completed within 10 to 45 minutes. This timeframe applies at any time of day. Bank transfers may take slightly longer depending on banking hours.

Slots & Jackpots


Slot game RTP, free spins, progressive jackpots, and choosing a game that fits your budget — these are the most common questions in the tk1991 Slots section.

Yes, demo mode is available on many slot games at tk1991. In demo mode you play with virtual coins and neither winnings nor losses involve real money. It is a good way to understand the game mechanics and bonus features. To play with real money, log in to your account and make a deposit.

In slot games, free spins are usually triggered inside the game through scatter symbols or special symbols — this is a built-in game feature. For tk1991 promotional free spins, no specific number is announced; each promotion has its own terms and conditions that apply accordingly.

In a progressive jackpot game, a small portion of each bet is added to the jackpot pool. The more the game is played, the larger the pool grows. Anyone can win the jackpot by hitting a specific combination or entering a bonus round. Once the jackpot is won, the pool generally resets to zero and starts building again.

RTP stands for Return to Player — it is the theoretical percentage of total bets that may be returned to players over the long term. For example, Gates of Olympus has a maximum RTP of 96.50%. This is not a guarantee for any single session; it is an average calculated over millions of spins. A higher RTP generally means a better chance of returns, though results in a short session can vary.

At tk1991, you can start playing slots with a minimum deposit of ৳500 via any payment method. If you want to play on a smaller budget, choose games with a lower stake per spin — many slots can be played for as little as ৳10–20 per spin. To keep your budget in check, set a daily limit before you start playing.

Didn't find an answer? Get direct help

If you could not find a solution to your problem in the questions above, do not worry. The tk1991 support team is available seven days a week, twenty-four hours a day, in both Bengali and English. Use any of the channels below to get quick help with any question, complaint, or issue:

Live Chat

Click the live chat widget on any page of the site. You will usually get a response within a few minutes. This is the fastest way to resolve any issue related to deposits, withdrawals, bonuses, and your account.

Email Support

You can contact us by email for detailed written issues. Attaching a screenshot or transaction details will speed up the resolution. Support email: [email protected]

To learn more about the site's rules, please read the Terms & Conditions and Privacy Policy pages.